Privacy Policy

Last updated: July 20, 2025

1. Introduction

PawBack ("we", "us", or "our company") operates the PawBack platform (the Service). This Privacy Policy page informs you of our policies regarding the collection, use, and disclosure of your personal data when you use our Service.

2. Information We Collect

We collect personal information that you provide directly, such as:

  • Account registration information (name, email, phone number)
  • Profile information (photo, bio, location)
  • Pet reports (description, photos, location)
  • Communications with other users
  • Payment information (if any paid services exist)

3. Use of Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your transactions
  • Send important communications
  • Respond to your questions and support requests
  • Detect and prevent unauthorized activity

4. Data Security

We use advanced encryption technology to protect your personal data. However, no method of Internet transmission is 100% secure. We cannot guarantee absolute security.

5. Sharing of Information

We do not sell your personal information to third parties. We only share information:

  • With your clear consent
  • To comply with legal obligations
  • With service providers who process data on our behalf

6. Your Privacy Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and related data
  • Choose which communications you want to receive

7. Cookies

We use cookies to improve your experience. You can control your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on our Service.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

PawBack Privacy Team

Email: privacy@pawback.id

Phone: +62 812 3456 78